Guest Instructions

Guest Instructions and FAQ

Guest Instructions

CHECK IN INSTRUCTIONS

- Orlando Disney Vacation Home Kuzcotopia is to be occupied by the registered guest only and those included within the reservation.

- We are located in Solara Resort.

- Check in time is 4:00 PM eastern time at date of arrival.

- Once you arrive at the gate entry point, please provide your registration confirmation to security. This will allow you access to the community for the duration of your stay.

- Guests will be provided with an access code for door entry during the duration of their trip. This code will be sent to your personal email on file.

- If you experience any difficulties with entry, please utilize the Ring Doorbell which will connects to the homeowner or owner contact information that will be given to you in your confirmation email. We will attempt to resolve any issues as soon as possible. 

 

 RESORT AMENITIES

- All resort facilities are available to guests at no extra cost except for the Flow Rider which is $30 rented at the clubhouse.

- Children are required to be accompanied by and supervised by an adult at all times when using the resort facilities.

- Guests should follow all posted signs while using the resort facilities.

 

HOUSE RULES

- A Full list of house rules will be sent along with the rental agreement.

- There is a strict NO smoking and NO pet policy. Your security deposit will be forfeited in full if the cleaning crew detects an odor or smoke in the home upon your departure. 

The total number of people allowed in the home at one time is limited to the number of people listed on the reservation form (maximum 6 people). Sub-letting OR sharing is strictly prohibited. 

- You must be at least 25 years of age to book.

- We do not allow parties nor large gatherings.

- Please inspect all rooms immediately upon your arrival, and inform the the owner anything that might be construed as damage. Inform the owner of any damages that occur.

 

PARKING

- The home has free parking spaces directly in front of the home for convenience and easy unloading/loading.

 

WIFI INSTRUCTIONS

- Wifi is Complimentary and access will be given in welcome email.

- There are WiFi adapters throughout the home. Please do not move or unplug to avoid any charges.

- There are smart TV's located all throughout the home with cable. Please feel free to sign in to your streaming app at any time.

SECURITY SYSTEM INFORMATION

-  For safety of yourselves, those around you, and our home, we have installed a Ring Doorbell at the front door which overlooks the front porch.

- There is also an exterior camera in the back of the home which oversees the pool equipment.

-  Use of these devices helps ensure capacity limitations, guest safety, and easy communication with owner if necessary.

 

CHECK OUT INSTRUCTIONS

- Check out time is 10:00 AM eastern time on date of departure.